HR Administrative Service Center
HR Administrative Service Center
The HR Administrative Service Center team is responsible for maintaining a streamlined pipeline of HR issues and solutions. Through this service center, any University Services employee, manager, or leader has access to a centralized team that can serve as their first point-of-contact for any HR transaction. The service center team is responsible for intake, triage, customer service, HCM data entry, and escalation to other HR centers of expertise. The team offers a concierge-level service to the members of the community it supports.
Approval Process
Once submitted, a staffing request will route through a series of review steps as outlined with responsibilities below. Initiators can track their submissions using the new My HR Requests report.

Caren Sobier
Assistant Director for HR Administrative Service Center
University Services
Areas:
Responsible for overseeing the Administrative Service Center for University Services and ensuring the team is providing excellent customer service for all University Services Departments.

Kineta Johnson
HCM Specialist
@kes68
University Services
Areas:
Cluster 1 lead: Auxiliary Services, Facilities & GUPD

Nikia Taylor
HCM Specialist
@nt577
University Services
Areas:
Cluster 2 lead: Audit, Financial Affairs, Government Relations and Community Engagement, Investment, Office of COO, Public Affairs, Tech Commercialization, VP Research. Assist with SAFF & ATH when needed.

Lakesia Brister
HCM Specialist
@ltb43
University Services
Areas:
Cluster 3 & 4 lead: Athletics, GRACE, Global Engagement/Berkley, IDEAA, Mission and Ministry, and the President’s Office.

Monica Lewis
Student Hiring Specialist
@ml2117
University Services
Areas:
Processes all student hiring for University Services.
How we help
Submit an HR eRequest
Click here to Submit your eRequest for the following:
Create Position
Recruit
Reclassification
Salary Adjustment
Acting Pay
Additional Work
Term Extensions
Email HR Admin Services
Click here to email HR Admin Services on any of the following:
Offer Letters
Terminations
Updating Job Postings
Student Employment
Faculty Employment
General Questions