HR Administrative Service Center

Your HCM Specialist can help you locate position descriptions.

Please email the HR Administrative Service Center and your HCM Specialist will be happy to help.

Please submit unique requests per position/employee. For example, if you need to recruit for two positions in your department, please create separate requests for each. This will allow for the most accurate tracking and reporting.

The HR Administrative Services Center is designed for coverage of all departments regardless of an individual team member’s absence to ensure continuity in the processing of HR eRequests. For assistance with HR processes not included in the HR eRequest system (e.g., terminations or any other questions you may have), please email the HR Administrative Service Center email address will ensure your email is answered in the most timely manner possible.

The HR eRequest training materials include information about checking position budget and default compensation in GMS. The HR Administrative Services team is always available to assist in determining these information as well as helping to coordinate with the Finance Officer for your department.

Please complete a Hoya Hiring form and email it to hrservicecenter@georgetown.edu for student positions and hiring. Please submit student hiring paperwork at least 5 business days prior to student employee’s start date.

Managers, Department Administrators and HR eRequesters can submit HR eRequests. Please contact the HR Administrative Center if you do not currently have one of these roles but have been tasked with creating an HR eRequest.

The Department of Human Resources will process their portions of the HR eRequest process (HR services and Classification and Compensation) in no more than two business days. Various factors can impact the processing time for financial approvals (i.e., Finance Officer and CFO). The HR Administrative Services team will contact you to adjudicate any budgetary concerns if they are impacting the processing time of your request. Please also note there is still a regularly held campus financial review meeting for outstanding requests once they have reached the CFO that may add up to 14 business days to this process.

A new version of HR eRequest for University Serviceswent live on September 6th. To run a report for eRequests submitted before September 6, 2022 search “GU Find HR eRequests – Phase 1” in the search bar.

GMS will produce an automated notification when your HR eRequest has been fully approved. Please note that the HR eRequest process is an approval process only, and your HCM Specialist will use that information to create a position, post a job, etc. These subsequent business processes take no more than 2 business days to complete.

Managers and Department Administrators can view all of the HR eRequests they have submitted using the GU Find HR eRequest report in GMS.

Managers and Department Administrators can contact hrservicecenter@georgetown.edu with any questions about process or policy.

Please email the HR Administrative Service Center and your HCM Specialist will be happy to help coordinate assistance.